AIA HIRES KARNS AS FRANCHISE SUPPORT SUPERVISOR
NEENAH, WISCONSIN (April 29, 2008) – Adventures In Advertising has hired Connie Karns as the franchise support supervisor, as position essential for achieving the best franchise support AIA can offer its owner network. She is responsible for managing the franchise support representatives within the growing customer service department, establishing initial and ongoing technical and professional development training opportunities for team members, and identifying, implementing and coaching effective interpersonal communication skills within all AIA departments.
Karns has more than 21 years of customer service experience across various industries. For four years prior to joining AIA, she managed a team of eight inside sales associates for Cisco, a supplier of networking equipment and internet-based network management services. Additionally, she spent 10 years as a sales coordinator with JanSport, a bag and luggage manufacturer.
Neenah, Wisconsin-based Adventures in Advertising offers a promotional consulting franchise opportunity for entrepreneurs who want to grow an independent business while being backed by extensive support resources. Founded in 1981, the company began offering franchises in 1994. Today, its network has grown to more than 300 franchised and affiliated promotional consultants that help corporations and businesses develop marketing and advertising programs, select promotional products from top brands and build integrated marketing solutions. For three consecutive years, AIA has received the Franchisee Satisfaction Award from Franchise Business Review.
Since 2002, AIA and its owners have been awarded 19 PPAI Pyramid Awards, 11 of which were Gold Pyramids for the outstanding use of promotional products in employee incentives, tradeshows and exhibitions, self-promotion, goodwill, not-for-profit, and business-to-business programs. Additionally, AIA is ranked No. 11 on Counselor magazine’s 2008 Top 40 Distributors.
For more information, visit www.adventuresinadvertising.com.
Lisa Horn, CAS
Rebecca Kollmann, MAS